Frequently Asked Questions

Our Most Asked Questions

How can I book an appointment?

You can seamlessly book an appointment by clicking on “Book Online” at the top of the page. Follow the steps provided to complete your booking.

What Is Your Service Area?

We cover St. Louis, Town & Country, Ladue, Ballwin, Clayton, Olivette, Wildwood, Des Peres, Manchester, Creve Coeur, Chesterfield, Sunset Hills, Kirkwood, Frontenac, Maryland Heights, Town and Country, and other neighboring cities. Feel free to contact us if you’re unsure if we cover your area.

Cancellations And Refunds

If you cancel before 48 hours you will not have to pay the cancelation fee. If you cancel within 48 hours of your booking, you will be charged a $40 cancelation fee to make up for the lost income during the booked time slot.

Is There A Rescheduling Fee?

We do not charge for rescheduling as long as it is done before 48 hours of your original booking. Cancelations made within 48 hours of booking appointment will be charged $40 to make up for the lost time slot.

Is Tipping Normal? If So How Much?

Yes tipping is normal in the industry. However there is no suggested amount or percentage, whatever feels good to you. Any amount is appreciated.

What If I’m Not Satisfied With My Detail?

We guarantee 100% satisfaction with our service. If you are not happy with the service for any reason please call us immediately for further instructions. A Re-scheduled clean must be made within 24 hours of the original appointment.

Can I Trust Your Detailers? Are They Background Checked?

Absolutely! You can trust our detailers with complete confidence. Each of our detailers undergoes rigorous professional training to perfect their craft. We conduct comprehensive federal and state background checks to ensure the highest standards of reliability and trustworthiness. We meticulously select only the best, ensuring your vehicle is in safe and skilled hands.

Are Your Prices Negotiable?

Simply put – No, our rates are calculated by the information you provide on our booking page. We provide some of the best value for the price in the industry.

What Forms of Payment Do You Accept?

We accept cash and all major credit & debit card holders.

Can I Trust Your Detailers? Are They Background Checked?

Our hours of operation are:

Monday – Friday: 9am-6pm
Saturday: 9am-2pm
Sunday: Closed

Have a Question?

We're here to help! Reach out to us anytime, and our team will be happy to assist you!

Contact Us